Knowledge Base

Refund Policy

Refund Policy
Effective Date: 3rd August 2024

At nodescale.net, we strive to provide high-quality services to all our customers. Please read our Refund Policy carefully before making a purchase. By using our services, you agree to be bound by the terms outlined below.

  1. General Policy
    1.1. No Refunds
    We do not offer refunds for our services. All sales are final.

  2. Exceptions to the No Refund Policy
    2.1. Service Issues on Our End
    If there is a severe issue with your service caused by our end, we may, at our sole discretion, provide a refund. Each case will be evaluated individually.

  3. Transaction Fees
    3.1. Non-Refundable Fees
    Transaction fees incurred during the purchase process will not be refunded under any circumstances. These fees are non-refundable regardless of the outcome of any refund request.

  4. Requesting a Refund
    4.1. How to Request a Refund
    If you believe you are eligible for a refund due to a severe service issue on our end, please contact our support team at support@nodescale.net. Include your account information, details of the issue, and any relevant supporting documentation.

4.2. Evaluation Process
Our support team will review your request and determine if a refund is warranted. If approved, we will process the refund within a reasonable timeframe.

  1. Changes to This Refund Policy
    We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised terms.

  2. Contact Us
    If you have any questions or concerns about this Refund Policy, please contact us at support@nodescale.net.

Last Updated: 3rd August 2024

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